Just wanted to start off by saying that all of your Mom*tog buttons look so pretty on your blogs! It makes me smile every time I see one
We haven’t had a question from a Mom*tog lately. I got this one this past weekend and thought it was a great one. This is from Abbie:
I don’t know if this question has been asked before but I was flipping through some of your images and saw one of a couple sitting on a burned tree.
My question is, how do you get people to do things, such as that, where they are going to get their clothes dirty? Does that make sense? I’m not asking only in reference to that one image but to other images in general that I see on your site and other photographers sites as well.
I get asked this question a lot when doing my mentoring sessions. This is all about building trust with your clients. If your clients trust you they will do whatever you ask them to do. For the most part this isn’t a problem for me anymore. I’ve built my business up enough where people come to me for a specific look. But, a few months ago I booked a last minute shoot for a past client. Her Grandma was in town so they wanted to do a 4 generation family shoot. I personally don’t like big family shoots with extended family, but I liked this client and couldn’t say no. I had this rad field with mustard flowers that I wanted to use. I warned my client that it was a little bit of a walk and asked her if Grandma was okay with that. She said yes. Well, to make a long story short the shoot was a bit disastrous. Grandma didn’t want to do the walk. Mom told me that the flowers weren’t flowers, they were weeds (hey, it’s the closest thing to wild flowers that we have in Orange County!) and they wouldn’t do anything, but stare directly into the camera.
This shoot was a great reminder that I needed to remember to prepare my clients for their shoots. I let them know that they will by lying and sitting in grass and dirt so they should wear something that they are okay with getting dirty. I also ask them to prepare their family as well. 99% of the time it’s the woman who books me. I ask her to tell her husband/fiancee/ significant other that my sessions are lifestyle sessions, not portrait sessions. They don’t have to say cheese for every shot because a lot of what I do is getting the family to interact with each other. I also suggest that they show their husband / significant other my blog so they can get an idea of what their session will be like.
Lastly, because my business is based on referrals a new client will have likely seen their friends pictures and will already know what they are getting themselves into. It’s all about building trust with your clients. If they trust you and have seen their friends awesome pictures then you will be able to get them to do almost anything